【Voltage Compatibility】
When using electrical appliances, please note that they are designed for Japanese voltage specifications (90-110V), so if you use them with a different voltage, it may cause a malfunction.
【Plug Type】
Our products use Japanese plug types (A or B type).
Please use a conversion adapter if necessary.
【Important Note on Transformers and Adapters】
A transformer adjusts voltage to match your device’s requirements.
A conversion adapter only changes the plug shape and does not adjust voltage.
Using only a conversion adapter without a transformer may result in damage to the product.
【Liability】
We are not responsible for malfunctions or damages caused by improper use, such as operating the product without a transformer.
Four Refresh Exchanges: You can receive the refresh exchange service up to four times within a two-year period. The product to be replaced will be new or a product equivalent to a new product in terms of performance and reliability.
The cost of a refresh replacement is 4,180 yen (tax included).
Comprehensive Warranty: Your product is covered against damage caused by collision, water, etc., and you receive a comprehensive warranty.
Extended Manufacturer Warranty Service: If a performance failure occurs in a covered part during the validity period of DJI Care Refresh, we will provide a free repair as part of the manufacturer's warranty. You can use the product for a longer period of time with peace of mind.
DJI Care Express: When you apply for DJI Care Express, you pay the refresh replacement fee upfront, and DJI will ship the replacement as soon as we receive your defective product. This process eliminates the need for inspection and quotation, allowing you to receive your replacement product quickly.
Global Warranty Service: If the terms and conditions of the Global Warranty Service are met, you can receive refresh replacement service and standard repair service at any DJI official repair center around the world.
