【Voltage Compatibility】
When using electrical appliances, please note that they are designed for Japanese voltage specifications (90-110V), so if you use them with a different voltage, it may cause a malfunction.
【Plug Type】
Our products use Japanese plug types (A or B type).
Please use a conversion adapter if necessary.
【Important Note on Transformers and Adapters】
A transformer adjusts voltage to match your device’s requirements.
A conversion adapter only changes the plug shape and does not adjust voltage.
Using only a conversion adapter without a transformer may result in damage to the product.
【Liability】
We are not responsible for malfunctions or damages caused by improper use, such as operating the product without a transformer.
Two refresh exchanges: You can receive the exchange service up to two times per year. The first refresh exchange costs 8,250 yen (tax included) and the second refresh exchange costs 9,900 yen (tax included).
Comprehensive Warranty: Your product is covered for damage or loss due to causes such as collision or water damage, and you receive comprehensive warranty coverage.
Extended Manufacturer Warranty: If you have never used a product replacement during the validity period of the service, you will receive a one-year extended manufacturer warranty as a special benefit.
Save time with DJI Care Express: With DJI Care Express benefits, you can skip the damage assessment and quote process. Your replacement will be shipped as soon as we receive your pre-paid replacement product.
Global Warranty Service: If the terms and conditions of the Global Warranty Service are met, you can receive refresh replacement service and standard repair service at any DJI official repair center around the world.
