Vans Stijl 36 Retro Sport - Gunmetal Unisex Sneakers Grijs VN0A3DZ3ORW

Schoenen vallen kleiner uit, zagen er wel goed uit. Helaas moeten ze nu wel retour.

Det maat is te klein, maar dat is mijn eigen schuld;-)

Prachtige schoen, maar zit veel te strak om de wreef.

Hele andere schoen in de doos dan ik heb besteld

Model valt groot uit. Heel jammer. Daarom retour

You sent me Converse with one shoe laced and I like the lace, but I cannot use one lace because I won’t be able to match it so I have to change both laces and I don’t want to do that. A second pair of Converse was advertised as a UK size 5 (37.5EU) but the shoes are UK size 4.5. Because there is no suitable competent fair transparent route to complain about the product conditions that I received the service is diabolical not only is it a bad service without communication platforms or channels but it’s also dismissive and violate consumer rights by not allowing the consumer to voice their concerns and cutting off correspondence because you don’t want to take responsibility for what legally you are responsible for.. I am sick of online invasive information that doesn’t help the consumer once you’ve taken their money. You are legally required to provide and after sales service as part of the contract between the buyer of the seller. So tired of bad advertising and lack of transparency and dismissive communication and sellers, not that holding their obligatory duties to accept accountability for the small insignificant gripes that customers have because the stress the consumer goes through frustration is very draining. It’s quite damaging. I have to go to my bank to apply for a charge back because I have literally done everything possible to continue an open line of communication with you to reach a resolution but you have obstructed that and I don’t have a voice and we cannot finish or I cannot determine how to move forward. I don’t want to be stuck with covering the cost of an expensive return charge to China and you not reimburse me.

Dear Sirs, although my order page still shows only the shipping date, the parcel has just been delivered. Unfortunately, it is not the product I ordered. I ordered an original product manufactured by Converse, and the product I received is not it. It does, of course, bear the company's markings, but at first glance it is a counterfeit product. The NBA and Chuck Taylor logos are crookedly stuck on the back of the shoe, and the front rim has previous layers sticking out crookedly. The packaging is not original, but only imitation. I have many pairs of Converse 70' high tops and they are all perfectly made. The one I received today is not. Therefore, I demand a refund of the money I paid. I am putting the shoes I received today at your disposal. Once I receive the money, please provide me with a courier label so that I can send the shoes back to you. This is urgent, so please do not ignore it. Of course, I will also inform Converse about this fact. On your website, you write a lot about compliance with product legality. The goods received today are not like that. You can check which of your suppliers sent counterfeit items instead of the original ones and take action against this. I look forward to a very quick refund and remain at your disposal.

The delivery was a bit strange regarding the information. On one hand, they keep you informed of the entire journey. But when it arrived in Spain, I received a notification that I would be informed when the package went out for delivery. On the other hand, without any prior notice that it was going out for delivery, I received an email from another source stating that package X would be delivered to me on day X. I wouldn't be able to be there, so I changed the day. I received confirmation of the day change. However, the delivery driver and the company ignored it and treated me quite rudely on the phone. But if we talk about the sneakers. They are exactly like the photos. They feel very light, comfortable, and are exactly as pictured.