Premium Key Cover for Toyota Corolla, Levin, Rui Fang, CHR, and Highlander Models

The product was delivered this morning, 14.11.25, but does not fit the key for my Jaguar XF, it is for a Jaguar but not my key, the case is too narrow and not deep enough. See photos below, the product is back in its case and undamaged. Please advise on your suggested coarse of action I am trying to get a refund but cannot contact the help centre, see my complaint above. I have posted this review and yet no one is responding to me. The website refers you to a Help Centre contact button to the right of the screen which doesn't exist. Can someone in Joom take ownership for this complaint and at least acknowledge this message?

The quality of the product is good. But the size is not correct. I have to remove the physical key from the fob, pull out the decorative strip from the side of the original, and then, with the help of another 2 hands, just get the sides pressed together to get the screw in. Something is wrong with this, and I can't recommend it.

Haha. I know it! The size is not fit (i30)and the details is lack . So do not buy this your keys not fit for it. This is a low class easy cashgrab product! Never buy anything from this site! Cheap China products everywere. I delete this whole app in an instant.

I received my order today, October 22, but it’s missing a key holder with the Toyota logo just like the picture in the order details. Please send me the missing item. I paid for the complete items that’s why it’s more expensive than the others.

They sent totally wrong color even though I ordered black. Also really bad quality and fit. They key fob doesn't fit perfectly inside the cover, it moves inside.

Have to squeeze the key fob into the covers and they dont fit properly like they should for the price

This is how the item was when I opened the packaging. Shocking. And also missing the whole order.

Please...How do I fit the remote control inside? The remote is too big to fit.