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【Voltage Compatibility】
When using electrical appliances, please note that they are designed for Japanese voltage specifications (90-110V), so if you use them with a different voltage, it may cause a malfunction.
【Plug Type】
Our products use Japanese plug types (A or B type).
Please use a conversion adapter if necessary.
【Important Note on Transformers and Adapters】
A transformer adjusts voltage to match your device’s requirements.
A conversion adapter only changes the plug shape and does not adjust voltage.
Using only a conversion adapter without a transformer may result in damage to the product.
【Liability】
We are not responsible for malfunctions or damages caused by improper use, such as operating the product without a transformer.
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[12mm Titanium Driver & Hi-Res Wireless Certified] Equipped with a large-diameter 12mm titanium-coated driver, it delivers powerful bass and delicate high frequencies. With Hi-Res Wireless (Gold Certified) certification, you can enjoy high-resolution sound that is faithful to the original sound, even wirelessly.
[LDAC Support for 300% Better Sound Quality] Supporting LDAC transmission at up to 990kbps, the Q20 delivers approximately three times the data capacity of the previous model. Enjoy wired-quality high-resolution audio over Bluetooth.
QuietMax Active Noise Cancelling: 1MORE's proprietary QuietMax ANC technology effectively reduces ambient noise, allowing you to enjoy music in complete silence whether you're in a cafe, on the commuter train, or at the office.
[Equipped with AI dual microphones] The call microphone is equipped with AI noise reduction. It suppresses surrounding noise and delivers only your voice clearly to the other party. Ensures comfortable audio quality even during online meetings and calls.
[Up to 22 hours of playback and fast charging] The earphones offer up to 5.5 hours of playback time (ANC off) on their own, and up to 22 hours of playback time when used with the charging case. For everyday use, charging once a week is sufficient. Perfect for travel or business trips.
Bluetooth 5.4 & Multi-Point Connection*: Compatible with the latest Bluetooth 5.4 technology, it provides a stable connection with a range of 10 meters. Multi-point functionality allows you to connect two devices simultaneously, so you can easily switch between studying, working, and listening to music. *App setup required.
[6 EQ Settings via App] The 1MORE app allows you to choose from 6 preset EQ settings, including bass boost, vocal emphasis, and classical. Enjoy customizing the sound to suit your preferences.
Intuitive Touch Control & IPX5 Waterproof: Easily control music playback, pause, volume adjustment, and answer calls with a tap. The IPX5 waterproof design also makes them safe for sweat and rain. Enjoy worry-free use while playing sports or on the go.
[Specifications] Model number: Q21 Driver: 12mm titanium-coated dynamic driver Frequency response: 20Hz-40kHz Impedance: 32Ω Bluetooth standard: 5.4 Communication distance: Up to 10m Playback time: Approximately 5.5 hours (ANC off) / Up to 22 hours with case Waterproof rating: IPX5 Charging time: Approximately 1.5 hours with earphones / Approximately 2 hours with case
[Note] If your Bluetooth earphones can only connect to a specific device after pairing with multiple devices, this occurs because the most recently paired device takes priority when paired with multiple devices. To resolve this issue: 1. Turn off Bluetooth on all other devices. By turning off Bluetooth on all devices except the one you want to connect to, the earphones will search for and connect to that device first. 2. Re-pair the earphones. Place the earphones back into the charging case and quickly press the pairing button on the case three times in a row. This will force the earphones to disconnect all existing connections and automatically enter re-pairing mode. The earphones will then re-search for nearby devices, so pair them with the device you want to connect to.
The 1MORE Q21 is a high-resolution wireless earphone equipped with the latest LDAC technology and 12mm titanium drivers. The unique QuietMax active noise canceling technology delivers quiet sound quality, making it ideal for a wide range of activities, from commuting to school, studying, and working out. The IPX5 waterproof design and long-lasting playback time provide a stress-free listening experience, whether you're in the outdoors or just enjoying music.
