JANSNO X70 Adult E-Bike 750W Brushless DC Motor 48V20AH Battery Electric Bike 20 Inch Wide Tire Mountain Electric Bicycle

I Have some criticism on the fiting of the front wheel: The right front fork dropout (högra framgafeln på svenska) Does not fit properly on the wheel axle! It has to be bent invards in the bottom end by two strong men to fit properly on the wheel axle! otherwise it just rests on the weaker quick relese- lever axle wich is to thin for the weight of the bike rider! It fits good on the left side,, but not on the right side the wheel axle should have been some centimeters longer for it to fith properly on the right side of the wheel. Or it (the right front fork droupout) should have been more invards bent from the beginning. Now you have to bend this yourself for it to fit properly, A miss from the factory on an othervise very fine product! But if you are very strong, or have strong people how can help you bend the axle dropout about one centimeter or a little less, it can be fixed. Otherwise a fine product, easy to assemble (lätt att sätta ihop) for most people, the back wheel is allready installed when you get the package. It would have been better if the front wheel was fitted more permanently like the back wheel. Now the front wheel demands some fixing, but it can be done! The front wheel can be removed esier with quick relese lever, but a normal, more permanent fitting like on the back wheel would have been better in my opinion. A very fine and good looking scooter, but very heavy, not as light as i expected. I have not tested to drive it yet, but will write more about the outdoor testing later if i can. Everything seem to work as it should, exept for the adjustment problems of the front fork dropouts. Otherwise a fine, high quality product that can be recommended! You get a good assembly instruction, you can also see assembly video on youtube. I have tried the Iscooter(I12) now and it works fine! it feels fast and fun to drive, faster than expected from start. The brakes are very efficent, it stopps fast. The I12 scooter works fine! Safer than other modells where you stand upp and drive. sadle is comfortable.

⭐ 1/5 — Very disappointing customer service I am extremely disappointed with Joom’s customer service. I have been trying to resolve a problem with my bicycle for almost 3 weeks, and the case still has not been properly resolved. First, the seller asked me to provide a quotation from a bicycle repair shop. I took the time to arrange this and provided the requested quotation. After that, instead of moving forward with the repair, I was told that the front wheel/tyre might not have been installed correctly. I explained several times that the wheel was installed correctly. I have now even followed the seller’s YouTube video and checked the assembly again. The problem is still exactly the same — the front wheel continues to make the noise. What is most frustrating is that I keep receiving the same requests and instructions again and again. I have already cooperated with everything requested from me, but instead of finding a solution, I am being asked to repeat the same checks. Almost 3 weeks have already been wasted dealing with this issue. Customer service should be helping to resolve the problem, not continuously delaying the case by asking the customer to repeat the same things. I purchased the product expecting it to work properly. When there is a defect, I expect Joom and the seller to take responsibility and provide a clear solution — repair, replacement, or refund. At this point, I am very disappointed with both the handling of my complaint and the amount of time I have had to spend trying to get a simple problem resolved. Joom needs to improve its customer service and stop making customers go around in circles.

The product quality does not match what was advertised. The headlight works intermittently, but most of the time it does not work at all. More importantly, the battery was advertised to have a range of 30–65 kilometers, but in reality it can run for less than 10 kilometers. The distance from my home to my workplace is 7.6 km. In the morning, I rode the bike to work, but on the way back home the battery ran out in the middle of the trip. This forced me to pedal in bicycle mode for about 3 km to get home, on a road covered with thick snow. The rear seat is also of very poor quality; it looks like pieces of metal were simply welded together. I have tried to contact the seller to return the bicycle, but it is extremely difficult to reach them. Up to now, I still have not been able to contact anyone regarding the product return.

I purchased this product and after only one and half month of normal riding, it completely stopped working due to a transmission issue. A product at this price should not fail so quickly. What is even more disappointing is the complete lack of customer service. I have sent multiple emails and attempted to call the provided phone number several times, but I have received no response whatsoever. It is extremely frustrating to be ignored when trying resolve a legitimate warranty issue. I expected better product quality and, at the very least customer support. Untill this issue is properly addressed, I cannot recommend this product

I'm extremely satisfied with this electric bike – everything is just perfect! The setup is incredibly well thought out, and you can see attention to every detail. All the necessary safety features are included, and the whole package feels solid, modern, and ready to ride straight out of the box. The assembly was easy, the design is sleek, and the performance is exactly what I expected (or even better). It's clear that quality and safety were a priority. I’ve used many bikes before, but this one really stands out. Highly recommended – 10 out of 10 without a doubt!

Shipping was lightning-fast, but that's where the positives end. I ordered the 24-inch model. I spent time assembling it, but just as my son was incredibly excited and about to take it for a spin, I realized they sent the wrong size (26 inches). The product information online is misleading, and the warehouse selection is careless. Instead of a happy kid test-riding his new gear, we ended up with huge disappointment. Very frustrating experience.

Fed Ex who got the Swedish delivery, terribly bad 5 minus!??😭🤣😅👺 The bike is absolutely fantastic. Really good quality all the way through, frame, wheels, brakes, gears etc. Don't know anything about the electric side other than that it feels just as stable and effective as the rest of the bike. Very happy... Bikes all the time.... :) Thanks!! 🙏💖✨👊 Was promised a bonus when buying.. Chose a rearview mirror.... I never got it!🤔 Regards Lucas

Everything gud nice range is to good but But I find some problems also 1 some sounds coming from folding spot 2 tyres is too thin 3 times flat my tyres there is no anti puncture tyre's 3 seat down automatically rotating also I tried everything but no use still rotating For me bigges problem is tyres 3 times punctured in just 2 weeks please use batter tyre's are don't promote as a anti puncture tyre's